PRIVACY POLICY

EFFECTIVE DATE: September 2026

1. INTRODUCTION

NYUS Equipments (“Company,” “We,” “Us,” “Our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (nyusequipment.com) and use our services.

Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use our website or services.

2. INFORMATION WE COLLECT

A. INFORMATION YOU PROVIDE DIRECTLY:

When placing an order or contacting us, we may collect:
– Full Name
– Business Name (if applicable)
– Email Address
– Phone Number
– Billing Address
– Shipping Address
– Payment Information (Credit card details, bank account info)
– Company Details (Business registration, tax ID)
– Product Preferences and Inquiries

B. INFORMATION COLLECTED AUTOMATICALLY:

When you visit our website, we automatically collect:
– IP Address
– Browser Type and Version
– Operating System
– Device Information
– Pages Visited and Time Spent
– Referring Website
– Clicks and Interactions
– Cookies and Tracking Data
– Approximate Geographic Location

C. INFORMATION FROM THIRD PARTIES:

– Payment processors (for transaction verification)
– Shipping carriers (for delivery updates)
– Business verification services

3. HOW WE USE YOUR INFORMATION

We use collected information for:

– Processing and fulfilling orders
– Providing customer support and responding to inquiries
– Sending order confirmations, tracking information, and shipping updates
– Notifying you about changes to our website, products, or services
– Providing promotional materials and special offers (with your consent)
– Improving website functionality and user experience
– Conducting analytics and market research
– Preventing fraud and unauthorized access
– Complying with legal obligations
– Establishing and maintaining business relationships

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:
– Remember user preferences
– Analyze website traffic
– Customize user experience
– Measure marketing effectiveness
– Prevent fraud

TYPES OF COOKIES:
– Essential Cookies: Required for website functionality
– Analytical Cookies: Track user behavior and website performance
– Marketing Cookies: Enable personalized advertising
– Functional Cookies: Remember preferences and settings

You can disable cookies in your browser settings, but this may limit website functionality.

5. THIRD-PARTY SERVICES

We use the following third-party services:

– Google Analytics: For website traffic analysis
– Payment Processors: For secure payment processing
– Email Marketing Platforms: For sending communications
– Shipping Carriers: For delivery tracking

These third parties have their own privacy policies. We are not responsible for their data practices.

6. DATA SECURITY

– We use industry-standard encryption (SSL/TLS) to protect data transmission
– Payment information is encrypted and stored securely
– Access to personal data is restricted to authorized personnel
– We implement firewalls, anti-virus software, and security protocols
– However, no online system is 100% secure; use the internet at your own risk

7. DATA RETENTION

– Order information is retained for 7 years (tax and legal compliance)
– Customer contact information is retained for customer service purposes
– Marketing data is retained until you opt-out
– You can request deletion of personal data (except as required by law)

8. SHARING YOUR INFORMATION

We do NOT sell, rent, or trade personal information to third parties.

We MAY share information with:
– Service providers (payment processors, shipping carriers, hosting providers)
– Law enforcement (if required by law or legal process)
– Business partners (for bulk orders or corporate accounts)
– Professional advisors (accountants, lawyers, auditors)

9. YOUR PRIVACY RIGHTS

You have the right to:
– Access your personal information
– Correct inaccurate data
– Request deletion of your data (subject to legal requirements)
– Opt-out of marketing communications
– Opt-out of data collection for non-essential purposes
– Request a copy of your data in portable format

To exercise these rights, contact: sales@nyusequipments.com

10. MARKETING COMMUNICATIONS

– We may send promotional emails about new products or special offers
– You can opt-out of marketing emails by clicking “Unsubscribe” at the bottom of emails
– We maintain a “no-spam” policy and honor opt-out requests within 5 business days
– Transactional emails (order confirmations, shipping updates) cannot be unsubscribed from

11. CHILDREN’S PRIVACY

– Our website is not intended for individuals under 18 years old
– We do not knowingly collect data from minors
– If we become aware of data collection from minors, we will delete it immediately
– Parents/guardians concerned about data collection should contact us immediately

12. INTERNATIONAL DATA TRANSFERS

– We operate primarily from the United States
– Personal data may be stored and processed in the United States
– By using our website, you consent to data transfer to the U.S.
– Your data is protected under applicable U.S. laws and regulations

13. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have additional rights under the California Consumer Privacy Act:
– Right to know what personal data is collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination for exercising privacy rights

For CCPA requests, contact: sales@nyusequipments.com

14. EUROPEAN DATA PROTECTION (GDPR)

For European residents, we comply with GDPR regulations:
– Legal basis for data processing
– Data protection impact assessments
– Data Processing Agreements with third parties
– Data breach notification within 72 hours

15. DATA BREACHES

– In case of unauthorized data access, we will notify affected parties within 72 hours
– Notification will include details of the breach and protective measures taken
– We will cooperate with law enforcement and regulatory authorities

16. CHANGES TO PRIVACY POLICY

– We may update this Privacy Policy at any time
– Changes will be effective immediately upon posting
– Significant changes will be announced via email or website notice
– Your continued use of our website constitutes acceptance of changes

17. CONTACT INFORMATION

For privacy inquiries or concerns:
– Email: sales@nyusequipments.com
– Phone: +1 281 270 8104
– WhatsApp: +1 832 359 0075
– Mailing Address: 213178 Hillside Ave, Queens Village, NY 11427

18. POLICY EFFECTIVE DATE

This Privacy Policy is effective as of September 2026 and will remain in effect except for any changes in the future, which will be in effect immediately after being posted to the website.